Bill and Brad showed phenomenal support for us with our home loan. At the time we were overseas and in the midst of an return from the USA to Aus (and in the middle of a pandemic) and of course dealing with much uncertainty. Bill was there every step of the way to calmly and logically help us work through the hurdles and ensure we ended up with a succesful settlement. We both pass on our thanks for your efficiency and professionalism throughout, don’t underestimate how much of a comfort this was for us on the other side of the world! Highly recommend!! Mark and Rachel